p829 Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by p829 in connection with your use of the p829 online gaming platform, including our website, mobile-optimized browser interface, live casino, JILI slot games, bingo rooms, sports betting, and sabong services.

p829 acts as the Personal Information Controller (PIC) for all personal data submitted by players registered on the p829 platform. As a PIC, p829 is responsible for ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the applicable issuances of the National Privacy Commission (NPC) of the Philippines.

By registering a p829 account, using any p829 service, or continuing to browse the p829 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the p829 platform and contact us to close your account.

p829 collects only the personal data that is necessary to provide you with a secure, compliant, and enjoyable online gaming experience. The categories of personal data we collect are as follows:

Identity & Registration Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (used for mandatory 21+ age verification)
• Gender (optional, collected during extended profile setup)
• Nationality and country of residence
• Government-issued ID type and number (Philippine national ID, passport, or driver's license) — collected during KYC verification

Contact Data

• Email address (used for account communications and security alerts)
• Philippine mobile number (used for OTP verification and account recovery)
• Residential address (collected during KYC, where required)

Financial Data

• GCash account number or registered mobile number (for deposit and withdrawal processing)
• PayMaya account details (where used as a payment method)
• Bank account details — BPI, BDO, or Metrobank — submitted for withdrawal processing
• Transaction history, including deposit amounts, withdrawal requests, and wagering records

Technical & Usage Data

• IP address and approximate geolocation at the time of login
• Device type, operating system, and browser information
• Session timestamps, game activity logs, and betting history
• Cookies and similar tracking data (see Section 8)

p829 collects personal data through the following channels:

• Direct submission: Data you provide when registering a p829 account, completing KYC verification, submitting a deposit or withdrawal request, contacting p829 support, or filling out any form on the p829 platform.
• Platform activity: Data generated automatically when you browse the p829 website, log in to your account, launch a game, place a wager, or interact with any feature of the p829 platform. This includes session logs, game history, and betting records.
• Payment processors: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, and Metrobank when you initiate a deposit or withdrawal. p829 does not store raw payment credentials — only transaction reference numbers and confirmation statuses are retained.
• Cookies and tracking technologies: Behavioral and technical data collected via cookies, web beacons, and similar technologies when you visit the p829 platform. See Section 8 for full details.
• Identity verification providers: Where p829 uses a third-party KYC verification service, that provider may supply document verification results and fraud risk scores to p829 as part of the onboarding process.

p829 does not purchase personal data from data brokers or third-party marketing lists. All personal data we hold about you was either provided by you directly or generated through your use of p829 services.

p829 uses your personal data only for the purposes for which it was collected and as permitted under applicable Philippine law. The primary purposes for which p829 processes personal data are:

• Account management: Creating and maintaining your p829 player account, verifying your identity, enabling login, and managing account security settings.
• Age verification: Confirming that all players are at least 21 years of age at the time of registration and on an ongoing basis, as required under PAGCOR regulations for online casino gaming in the Philippines.
• Payment processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. Verifying that payment accounts are registered in the player's own name, consistent with anti-money laundering (AML) requirements.
• KYC and AML compliance: Fulfilling Know Your Customer obligations and complying with Philippine anti-money laundering legislation, including the Anti-Money Laundering Act (AMLA) as amended.
• Platform operation and game delivery: Providing JILI slot games, live casino tables, sports betting markets, sabong, and bingo services to registered p829 players.
• Customer support: Responding to player inquiries, resolving disputes, investigating complaints, and managing account issues submitted via live chat or email.
• Responsible gaming: Monitoring account activity for signs of problem gambling, enforcing deposit limits, processing self-exclusion requests, and complying with responsible gaming obligations.
• Security and fraud prevention: Detecting and preventing unauthorized account access, bonus abuse, collusion, money laundering, and other fraudulent or prohibited activities on the p829 platform.
• Marketing communications (opt-in only): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications from p829. You may withdraw this consent at any time from your account settings.
• Legal compliance: Complying with regulatory requirements, responding to lawful requests from PAGCOR, the NPC, law enforcement agencies, or other Philippine government bodies where required by law.

Under the Philippine Data Privacy Act of 2012, p829 is required to have a lawful basis for each category of personal data processing it undertakes. The lawful bases on which p829 relies are as follows:

• Contractual necessity: Processing required to fulfill our obligations under the p829 Terms and Conditions — including account registration, payment processing, game delivery, and customer support. Without this processing, p829 cannot provide you with gaming services.
• Legal obligation: Processing required to comply with Philippine law — including PAGCOR licensing requirements, AMLA obligations, NPC data protection requirements, and any lawful government order or regulatory directive.
• Legitimate interests: Processing undertaken for p829's legitimate business interests, including fraud detection and prevention, platform security, system performance monitoring, and internal analytics — where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

p829 does not sell, rent, or trade your personal data to any third party. We share your personal data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the transaction data necessary to process your deposits and withdrawals. Each of these providers operates under its own privacy policy and applicable Philippine financial regulation.
• KYC and identity verification providers: Third-party identity verification services receive the documents you submit during KYC in order to conduct document authentication and fraud risk assessment on p829's behalf. These providers are contractually bound to process your data only for verification purposes.
• Game providers: JILI Technology Corp. and other game suppliers whose titles are available on p829 may receive anonymized session and wagering data for game performance and RTP auditing purposes. No directly identifiable personal data is shared with game providers under standard operations.
• Regulatory and law enforcement bodies: p829 will disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), the Philippine National Police, or any other competent Philippine government authority where required to do so by law, regulation, court order, or lawful request.
• Professional advisers: p829's legal counsel, auditors, and compliance consultants may access player data on a strictly need-to-know basis in connection with their professional advisory roles, subject to confidentiality obligations.

p829 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, and for as long as required by applicable Philippine law. The following retention periods apply:

When the applicable retention period expires, p829 will securely delete or anonymize your personal data in accordance with NPC-approved disposal procedures. Anonymized and aggregated data — from which you cannot be identified — may be retained indefinitely for statistical and business analysis purposes.

p829 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your login session, and understand how players interact with our games and features.

Types of Cookies Used by p829

• Strictly Necessary Cookies: Essential for the p829 platform to function. These cookies enable your login session, maintain your game state, and process transactions. They cannot be disabled without preventing you from using core p829 features.
• Functional Cookies: Used to remember your preferences — such as preferred language, game filters, and display settings — so that your p829 experience is consistent across sessions.
• Analytics Cookies: Used by p829 to understand aggregate usage patterns — such as which JILI games are most played, how players navigate the lobby, and where technical errors occur. Analytics data is processed in anonymized or pseudonymized form. These cookies require your consent.
• Marketing Cookies: Used to deliver relevant p829 promotional content to players who have opted in to marketing communications. These cookies require your explicit consent and can be withdrawn at any time.

p829 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the p829 platform — the same standard used by Philippine online banking institutions.
• AES-256 encryption at rest for sensitive stored data, including KYC documents and financial records.
• Multi-factor authentication (MFA) available for all p829 player accounts to prevent unauthorized login.
• Role-based access controls limiting access to personal data to only those p829 staff members and systems with a verified operational need.
• Intrusion detection systems and 24/7 security monitoring to identify and respond to anomalous activity on the p829 platform.
• Regular security assessments including penetration testing and vulnerability scanning conducted by independent security specialists.
• Secure data backup procedures with encrypted off-site backups to protect against data loss events.

In the event of a personal data breach that is likely to pose a real risk to the rights and freedoms of affected players, p829 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required under NPC Circular 16-03.

Under the Philippine Data Privacy Act of 2012, all p829 players have the following rights with respect to their personal data. To exercise any of these rights, contact us at [email protected] or via live chat on the p829 platform.

p829 will respond to all data rights requests within 15 business days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 15 business days, in which case we will notify you of the extension and the reason for the delay. Exercising your data rights is free of charge for standard requests.

The p829 platform is strictly for players aged 21 and above. This is the minimum legal age for online casino gaming in the Philippines under PAGCOR regulations. p829 does not knowingly collect personal data from any person under the age of 21.

p829 enforces age verification at the point of registration and conducts ongoing KYC checks to prevent underage access to the platform. We support the use of parental control software and internet filtering tools to prevent minors from accessing online gambling services.

p829 may update this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our platform. When material changes are made to this Privacy Policy, p829 will notify registered players via the email address on file and via a prominent notice on the p829 platform at least seven days before the changes take effect.

The effective date at the top of this Privacy Policy will be updated each time changes are published. We encourage you to review this Privacy Policy periodically to stay informed about how p829 protects your personal data. Your continued use of the p829 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

For non-material changes — such as formatting corrections, clarifications that do not alter the substance of the policy, or updates to contact details — p829 may update the Policy without prior notice, though the effective date will always be updated to reflect the change.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way p829 handles your personal data, please contact us using the details below:

If you are not satisfied with p829's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.

p829 takes all privacy complaints seriously and is committed to resolving any concerns in a fair, transparent, and timely manner consistent with our obligations under Philippine data protection law.